Last Updated: 2024,01,30

We want you to be satisfied with your purchase. If you are not happy, we offer refunds and exchanges under the following conditions:

1. Eligibility for Returns

  • Items must be returned within [Number of Days – e.g., 7] days of delivery.
  • Products must be unused, in their original condition, with all tags and packaging.

2. Non-Returnable Items

  • Accessories, innerwear, and sale items are not eligible for returns.

3. Refund Process

  • Once we receive your return, it will be inspected within [Number of Days – e.g., 3-5] business days.
  • Approved refunds will be processed within [Number of Days – e.g., 7-14] business days via the original payment method.

4. Exchange Policy

  • Exchanges are allowed for different sizes of the same item, subject to availability.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

6. How to Request a Return

  • Contact us at 0723344207 or email Info@lexifashion.lk with your order number and return reason.